This video is a preview of our full webinar. Log in or register to access the link to the full-length version.

In-house lawyers frequently need to work with different personalities. This communication styles masterclass is designed to help delegates tailor their business interactions more effectively (linked to the psychological preferences of each individual), rather than falling into the traditional trap of “one-size-fits-all” thinking.

This webinar covered:

• the importance of understanding the “Psychology of Communication Styles”;
• an explanation of the R.E.A.D. technique identifying personality types;
• advanced communication strategies linked to the P.A.C. framework of “Transactional Analysis”; and
• the significance of “mirroring and matching” for optimal results.

Dr James Bannerman

Dr. James Bannerman, a creative change agent, blends creativity and psychology to drive innovation for global companies. He collaborates with in-house lawyers, providing training for Wilmington, delivering programmes for Eversheds Sutherland Academy, and previously supporting DLA Piper with ‘Adaptable Intelligence’ programmes. James lectures on MBA programmes at respected business schools and authored bestselling books: Genius! And Business Genius!