This toolkit offers a practical, forward-thinking approach to performance management tailored for legal teams. Moving beyond outdated annual reviews, it is important to consider more continuous, context-aware feedback that aligns with individual goals and team dynamics. The toolkit also explores the concept of “magical feedback,” combining high expectations with belief in an individual’s potential, which can significantly boost morale and performance.

At a glance

• Embrace continuous feedback: Move beyond annual reviews by implementing regular feedback sessions every few months.
• Context matters: Tailor reviews by understanding each team member's goals, circumstances, and personal context.
• Goal-oriented reviews: Ground feedback sessions in clear, specific goals to make them effective and actionable.
• Focus on actions, not traits: Give feedback based on specific actions rather than personality traits to encourage improvement and growth.
• Address challenges openly: Don’t shy away from difficult conversations; a constructive approach with clear expectations can drive positive change.