Making metrics matter: Measuring the legal team's value
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The need for in-house teams to be able to create, deliver and demonstrate value remains a constant requirement and challenge. In this webinar, we will explore what it means to create value as an in-house legal team, regardless of your level of experience.
Drawing on real life examples and personal experiences, Dan Kayne will share how he supports teams to successfully overcome the value creation challenge and how you can take immediate steps to do the same.
This webinar covered:
- Understanding value
- Aligning value to customer needs
- Setting targets and measuring performance
- Demonstrating value
Dan Kayne – Founder of O Shaped
From 2016 to 2022 Dan was General Counsel (Regions) at Network Rail leading a team of 20 lawyers. In that time, Dan embedded his ‘people first’ approach to leadership, contributing to his team having the highest engagement scores across the company. In 2019, Dan founded O Shaped, driven by a desire to improve the legal profession for those who use it, are entering it and buy services from it.