Legal teams are under pressure to be faster, clearer, more commercial and easier to work with. At the same time, the modern workplace brings together people with different expectations of work, communication, feedback, flexibility, hierarchy, pace and career progression.
This practical webinar explores how emotional intelligence can help legal professionals collaborate more effectively without lowering standards or avoiding difficult conversations.
Participants will explore how to move from judgement to curiosity, give clearer feedback, build trust, understand different motivators and navigate common workplace tensions around flexibility, responsiveness, workload, confidence and progression. The focus is practical, realistic and directly relevant to busy legal teams working across functions, jurisdictions and sectors.
Participants will leave with practical ways to:
• Understand different motivators around flexibility, ambition, feedback, purpose, autonomy and progression.
• Build trust and psychological safety while still maintaining high standards and accountability.
• Give feedback in a way that is clear, fair and more likely to change behaviour.
• Challenge unhelpful workplace myths, including assumptions about people’s commitment or work-life balance, and replace them with more constructive interpretations.
This is a practical session for anyone who wants to work more effectively with colleagues across different levels, cultures, career stages and working styles.
This session is run as part of the 2026 webinar programme – download the programme to register for other webinars like this.
Zoom webinar
Olivia Stoddart
Managing Director, Impressions Executive Training
Olivia is a skilled legally qualified trainer and coach in leadership influence and strategic communication, advising executive teams and senior leaders across global organisations on how to increase their impact, shape decisions and lead with authority in high-stakes environments. Beginning her career as a BBC broadcaster before becoming a solicitor at a Magic Circle firm, Olivia went on to lead international talent development at another global law firm, where she designed and delivered high-performance programmes across Europe, the Middle East and Asia-Pacific. Now, as founder of Impressions Executive Training, Olivia works at board and ExCo level, helping leaders accelerate strategic influence, drive cultural alignment and elevate their leadership presence and impact.